BobCasino Privacy Policy

At BobCasino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit bobcasino.com, register an account, use the BobCasino app, or otherwise interact with our services. By creating a BobCasino login and using our platform, you agree to the practices described below. BobCasino is operated by N1 Interactive Ltd, a company incorporated under the laws of Malta with registration number C 81457, registered address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta, and licensed by the Malta Gaming Authority under licence number MGA/B2C/394/2017, issued on 01/08/2018.

Information We Collect

When you sign up for a bob casino account or use bob casino online services, we collect several categories of personal information necessary to provide our games responsibly and securely.

• We gather registration details such as your name, date of birth, address, email, phone number and country of residence
• We collect financial information related to deposits and each bob casino withdrawal, including payment method details for Interac, Visa, Instadebit, Neosurf and Paysafecard
• We record identity verification documents, including government-issued ID, proof of address and, where required, a selfie with your ID or a special verification sign
• We track gameplay activity, wagering history, bonus usage and loyalty programme progress within Bob's Rewards
• We log technical data such as IP address, device type, browser information and login timestamps whenever you use bob casino mobile login or access our desktop platform

Information Collected Through the BobCasino App

If you use bob casino app or download our mobile platform, we may collect device identifiers, operating system details and crash reports to help us maintain a stable bob casino download experience and improve performance across devices.

How We Use Your Data

We use the information we collect for legitimate operational, legal and security purposes. Our BobCasino platform relies on this data to verify your identity, prevent fraud, process transactions and personalise your experience.

• We use your data to manage your bob casino login page access and authenticate every bob casino sign in attempt
• We process your details to calculate and credit any bob casino bonus, bob casino free spins, or bob casino no deposit bonus you qualify for
• We apply your bonus code or bob casino promo code entries, such as BEHAPPY, JUNGLE or BOBONELOVE, to the correct account and deposit stage
• We monitor account activity to detect suspicious behaviour, underage access, or multiple accounts
• We use your contact details to send account notifications, promotional offers, and updates about bob casino bonus codes, unless you have opted out of marketing communications
• We rely on your data to comply with anti-money laundering obligations and Malta Gaming Authority requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyse traffic patterns across bob casino online sessions. Cookies help us recognise returning players, keep your session secure during a bob casino canada sign in, and tailor content to your interests. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our platform.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties where necessary to operate our business and meet legal obligations.

• We share data with payment processors handling Visa, Instadebit, Interac e-Transfer and other supported methods
• We share verification data with identity checking services to confirm KYC compliance, particularly once cumulative withdrawals reach €2,000
• We may disclose information to regulators, including the Malta Gaming Authority, upon lawful request
• We share data with our game providers, including NetEnt, Evolution, Pragmatic Play and others, solely to the extent necessary to deliver gameplay
• We may transfer data to affiliated companies within our corporate group for administrative purposes

Identity Verification and KYC

We are required to confirm your identity before processing certain transactions. Verification becomes mandatory once your cumulative withdrawals reach €2,000, and we may request a selfie with your ID, a selfie with ID alongside a special sign, or a phone or video call. If we cannot reach you by email or phone within two weeks, we reserve the right to lock your account for failed KYC. We retain this verification data only for as long as necessary to comply with our legal and regulatory obligations.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Our BobCasino systems use encryption for sensitive data transmission, and we restrict access to personal information to authorised staff only. Despite our best efforts, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords for your bob casino login and avoid sharing your credentials.

Data Retention

We retain your personal data for as long as your account remains active, and for a reasonable period afterward to comply with legal, tax and regulatory requirements. Financial records related to deposits, bonuses and any bob casino withdrawal are typically retained for the period required under Maltese law and MGA regulations.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, and we are committed to honouring them.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request that we erase your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You have the right to request a copy of your data in a portable format

To exercise any of these rights, please contact us through the details provided below, and we will respond within the timeframes required by applicable data protection law.

Restricted Jurisdictions and Eligibility

Our services are intended for players in approved markets, including Germany, Austria, Switzerland, bob casino canada players outside Ontario, New Zealand, Finland, Ireland, Sweden, Denmark and Croatia. We do not knowingly collect data from residents of restricted territories, and we reserve the right to close accounts and delete or restrict associated data where eligibility requirements are not met. We do not accept Politically Exposed Persons, and specific bonus and gameplay restrictions apply to certain markets as outlined in our Terms and Conditions.

Children's Privacy

Our platform is strictly intended for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with associated data handled in accordance with applicable law.

International Data Transfers

As we operate across multiple regions, your data may be transferred to and processed in countries outside your country of residence, including within the European Economic Area. Whenever we transfer data internationally, we ensure appropriate safeguards are in place consistent with GDPR and Maltese data protection requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of your bob casino account after updates are published constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, our support team is available 24/7 via live chat or email at support@bobcasino.com. We are here to assist you with any concerns regarding your bob casino account, data protection, or general privacy inquiries.